When you’re approaching social business, it’s incredibly important to know where you’re starting from so you know where your strengths are, where you’ve got to build up capability, and where there might be unforeseen obstacles or untapped opportunity.
SideraWorks provides comprehensive social business audits that help evaluate your organization’s current profile in terms of the key cultural and operational components of social business.
Our evaluation approach is based on a set of custom testing processes that are derived from well-established, proven assessment methods as well as our functional knowledge and experience with social business practices. In addition, we are the first in the industry to provide a means of accurately measuring and tracking progress on ‘soft’ traits such as organizational culture.
First, we’ll establish a baseline social business profile for your organization. We’ll analyze the cultural traits of your organization, stakeholders, key components of your infrastructure and business design (like roles and top-line processes that might impact social business), and readiness attributes for technology adoption and usage.
Next, we’ll use those results to provide a meaningful report and evaluation that illustrates your organization’s social business strengths and weaknesses, and outlines what we’ve learned about your social business potential through the assessment process.
Last, we’ll provide a set of recommendations for incorporation into your social business plan, and ideas for how your baseline profile could and should shift as a result of your efforts.
Rather than stacking your organization up against a generic maturity model or establishing “right vs. wrong” practices, SideraWorks’ assessments are designed to find the appropriate balance of traits and characteristics for your organization that will help you mitigate risks while adapting to take full advantage of social business’ opportunities.