SideraWorks offers laboratory-style education sessions in both half- and full-day formats to tackle social business topics that are most relevant – and pressing – in your organizations today.
Maybe you don’t need or aren’t quite ready for a full-blown social business strategy, but you need to focus on shoring up your knowledge and understanding of social business and its implications for your company. Our labs are the place to start.
The complexity of social business means that each day, you’ll be faced with new and different situations that carry implications on the social web. Whether it’s an opportunity presented by a new media channel, a very public customer service difficulty or a challenge involving regulation or compliance, you need to think through how and where social will affect your responses and processes. All organizations need social media policies, the processes to support them, and the governance models to maintain them.
In this full-day and heavily interactive session, we’ll develop and walk through a number of potential social scenarios for your business, land on the ones with the most impact potential, and build solution maps for creating practical conclusions for your company. All organizations need effective social policies, processes, and governance. This session is the most effective means of either creating yours or validating the ones you have.
What exactly is social business, and why does it matter to me?
This half-day session is designed to accelerate your leadership team’s knowledge and understanding of social business and its implications. We’ll discuss emerging best practices in social business and all of the impact points it can have in an organization, from collaboration to partner programs to employee loyalty and more. Sessions are fast-paced and encourage lively discussion and interaction among participants.